Refund policy

Your satisfaction is our priority. If you're not fully satisfied with your purchase, we offer a fair return and refund process.

🔄 Return Eligibility:

• Returns are accepted within 7 days of delivery.

• Items must be unused, unwashed, unaltered, and in original packaging with all tags intact.

• Items that are damaged or returned in unsellable condition will not be accepted.

• Rentals, final sale items, and discounted products are not eligible for return or refund.

🧾 Return Process:

1. Email us at inherence.dujour@gmail.com with your order number, reason for return, and photos (if needed).

2. Our team will review your request and guide you through the return steps.

3. After receiving and inspecting the return, we’ll notify you about the approval or rejection of your refund.

💵 Refund Methods:

• Prepaid Orders: Refund will be issued to the original payment method within 5–10 business days.

• COD Orders: Refunds are processed via bank transfer after confirmation. Please share your account details securely via email.

• Store Credit Option: You can also choose to receive store credit for future purchases (fastest method).

📦 Return Shipping:

• Return shipping costs are to be borne by the customer unless the return is due to a damaged or wrong item sent by us.

• We recommend using a trackable courier service when returning your item.